Characteristics inherent to publishing technical documentation

In the last 25 years eGloo Technologies has encountered similar patterns with document publishing characteristics across a broad range of industries. These characteristics include:

  • multiple versions of content stored/saved in different places and formats
  • little, or no automation in the publishing life-cycle
  • re-inventing the wheel for different publishing streams
  • delays in reaching target audiences
  • staggered time lines depending on what type of document delivery (paper, online)
  • content is stored in a dead format (Word for Windows, others)
  • quality assurance bottle necks
  • juggling various editions of documents in a non-template driven environment
  • authors use different writing styles and taxonomies
  • authors concentrate on the document layout instead of the content
  • no extensibility to future proof documents for on-going publishing demands


Using PDF as a document delivery platform also presents some limitations and threats.

  • PDF is a flat, print-ready solution and does not adapt well for the web
  • PDF does not scale for different browser screen sizes, and therefore frustrates “Bring-Your-Own-Device” BYOD users and environments
  • PDF contains several technologies and therefore increases the risk of hostile and intrusive malware
  • PDF documents can only be viewed using proprietary, downloadable software (Adobe Reader)
  • PDF has limited, or no ability, to track and report online user metrics
  • PDF files are large which chews up valuable bandwidth and takes time to load (on each open!)


You may recognise the characteristics outlined above. If so, please visit our eGloo Technologies website to see how we can help.