Privacy Policy
Please note that the eglootech.com website contains links to websites that are not operated by us. We are not responsible for the privacy practices or the content of such websites, and we recommend that you view the privacy policy posted on each site that you use to confirm that the site’s policies are acceptable to you.
1. Introduction
eGloo Technologies is committed to protecting the privacy of our customers, users, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard personal information in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Contact details (name, email address, phone number)
- Demographic information
- IP addresses and device identifiers
- Usage data and website interaction information
2.2 Sensitive Information
We will only collect sensitive information with your explicit consent and only when necessary for our business operations.
3. Purpose of Information Collection
We collect and process personal information for the following purposes:
- Providing and improving our services
- Customer support and communication
- Fraud prevention and security
- Compliance with legal obligations
- Website functionality and user experience
4. Information Storage and Security
4.1 Data Protection Measures
We implement comprehensive security measures to protect personal information, including:
- Encryption of sensitive data
- Secure cloud storage with multi-factor authentication
- Regular security audits and vulnerability assessments
- Access controls and role-based permissions
- Incident response and data breach notification protocols
4.2 Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. After the retention period, we securely destroy or de-identify the information.
5. Third-Party Websites and Services
Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites. We recommend:
- Reviewing the privacy policies of linked websites
- Being cautious when sharing personal information online
- Understanding the privacy practices of third-party services
6. Cookies and Tracking Technologies
6.1 Cookie Usage
We use cookies and similar tracking technologies to:
- Enhance website functionality
- Analyse website traffic
- Personalize user experiences
- Improve our services
6.2 Cookie Management
Users can manage cookie preferences through their browser settings or our cookie consent management tool.
7. User Rights and Choices
Under the Australian Privacy Principles, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Opt-out of marketing communications
- Request deletion of your personal information
- Lodge a privacy complaint
10. Updates to This Policy
We may update this Privacy Policy periodically. We recommend reviewing it regularly for any changes.
11. Contact Information
For privacy-related inquiries or concerns, please contact: privacy@eglootech.com
12. Consent
By using our website and services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
Last Updated: 26-01-2025
